Bigelow Helpdesk

General

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Getting Started 1

• VPN

Storage 3

• Connecting to Storage on Windows 7
• Connecting to Storage - Mac
• Map of Folders on Storage

Email 1

• Two Step Verification

Calendar 2

• Adding a Shared Calendar
• Reserving Resources on Your Calendar

Print, Scan, Fax 0

Print, Scan, Fax (Visitors) 0

Zoom Video Conferencing 3

• Step 1 - Creating your account
• Step 2 - Scheduling / Hosting Meetings
• Step 3 - Starting / Joining Meetings

Software 0

Computing (High Performance) 1

• Charlie

FAQ 0

Finance

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Paylocity (Employees) 1

• Accessing Paystubs Through Paylocity

Paylocity (Supervisors) 2

• Basic Paylocity Reports
• Show Cost Centers

Financial Edge 2

• Logging onto FE from Windows
• Logging onto FE from Mac

NCMA - Magento

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Troubleshooting 1

• Missing file browsing and file upload buttons

Facilities

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Facilities policies 0